Frequently Asked Questions

​​​We currently service the whole of Sunshine Coast, covering areas from Caloundra to Noosa, includes Maleny, Montville, Cooroy and surrounds.

We currently service Childcare Centres from North Brisbane to Cooroy.

There is a once off  $50 Registration/Kit Hire Fee and then a weekly fee of $45 for the service. (inclusive of gst)  

The initial minimum start up of our service is 4 weeks, with a renewal after this period being weekly, monthly or quarterly.

After you've completed and paid the Online Registration Form, we will contact you within 7 business days. We will make a time which is suitable for you to have a Private Consultant visit with one of our consultants, to look at the full service kit and show you how to use nappies. Your Full Service Kit will be sent out on your booked start date of your choice (usually after baby' arrival). Each week we will do TWO pick ups of your soiled newborn nappies, with replacement of a sanitised set at every scheduled delivery day.

The service includes a twice weekly newborn nappy delivery service to your door, plus all washing, drying, sorting and folding costs of the service kit.

​A hired weekly service kit includes :

​  Up to 50 x Modern Cloth Nappies  

        TWO SIZES:  

Newborn 3kg - 6kk  

One Full Size 5kg - 18kg 

  Up to 50 x Day Time Bamboo

Inserts

 5 x Extra Boosted Bamboo/Cotton Inserts (if required)

  7 x Night Time Booster Bamboo/Charcoal Inserts 

(after 6 months of age)

  1 x Roll of 100 Bamboo Liners 

(first roll complimentary)

  2 x Nappy Pail Liners - Dry Bags

  1 x Nappy Pail

  Travel Wet Bag

  1 x Tip Sheet Booklet

  1 x Swim Nappy (after 3 months of age)

  1 x Nappy Bucket Odour Control Solution

 Customers with newborns have twice a week delivery, where all soiled nappies are picked up, in exchange for a Fresh Sanitisied Set, ready to use for the following day.

Customers with babies over 6 months of age have once a week delivery.

Service consist of - Delivery, Wash, Dry & Assembled ready for your next delivery date.

​Our driver will come and collect all of your soiled nappies once and twice a week, on your 4th and 7th day of hire. The designated times of your delivery will be on noted on your Welcoming Letter.

A SMS will be sent to you as a reminder the morning of pick up, so you won't forget to leave out your Nappy Dry Bags for collection.

During the change over period on the 4th and 7th day, all soiled nappies are collected in the dry bag/s and you are delivered a clean set for the following week.

YES, we provide a service for the Child Care and Early Learning Industry. We tailor each centre as an individual, where your cloth nappy servicing will fit into your centre easily with no need to change your routine. We provide everything for your centre and there will be nothing for you to buy.  

This may include up to:

*1500 x Modern Cloth Nappies (choice of colour/print just for your centre's only use) 

*1500 x Bamboo Inserts

*Nappy Bin Large Wet Bags (for each classroom)

*Nappy Bins (for each classroom)
*Trolley Storage/Transport Units

We understand the strict hygiene standards of your industry. We launder to exceed the laundry industry standards ASO4146.  We do regular micro bacterial testings on our nappies, inserts and machinery.  The results have showed 99.9% bacteria FREE every time! 

Call our office for a personal consultation to discuss transitioning your centre and for corporate rates.

During this consultation, ask us for a TRIAL SERVICE before your centre commits to transition to using our cloth service. 

IF YOUR CENTRE IS INTERESTED IN TRANSITIONING TO CLOTH NAPPIES, WE HAVE A FEW CENTRES WHOM WE CURRENTLY SERVICE, WHICH WOULD LOVE TO SPEAK WITH YOU.

We use bamboo liners to help you during change times. These liners are designed to catch poo and easier for you to dispose of. We provide nappies fully assembled with your first roll of bamboo liners included. When the time comes to change the nappy, tip the flushable liner and contents into the toilet or rubbish. The nappies must not be used without a liner. We may charge an additional fee if it is evident liners were not used. 

Our own branded nappies use waterproof PUL (polyurethane laminate) on the outer fabric with a suede lining, super soft next to babies skin. The inserts are made with 2 layers of bamboo on the outer and 3 layers of microfibre on the inside.  These fabrics are absorbent in wicking away moisture from babies' skin, helping prevent nappy rash.

Yes, we provide a generous discount to Multiple Birth families.

Twins - 25% DISCOUNT

Triplets - FREE

Quadruplets - We will provide a nappy service for every child after the Third Child for FREE.

Call our office for a personal consultation to discuss your requirements.